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EMEA Retail — Insights & Strategies

Expert perspectives on consumer electronics retail, European market entry, and growth strategy.

2 posts · In-Store Retail

In-Store Retail6 min read

129 Sellers in Dublin, 439 in the UK, 275 in France: What Gamified Store-Staff Training Changes

nonplusultra delivered gamified store-staff training to 843 sellers across three retailers in three countries in July and August 2026: 439 at Currys in the United Kingdom, 275 at Fnac Darty in France, and 129 at Harvey Norman in Ireland, with the Fnac Darty session rated 9.75 out of 10 by attendees. A parallel training programme we run for Qualcomm's Snapdragon retail education initiative in EMEA is running 30 to 34% ahead of target this year, most of it delivered face-to-face. For a consumer electronics brand relying on store staff to close the sale, the mechanic behind those numbers, not the slide count, is what to copy.

Florian Hutterer
18 Aug 2026
Read →: 129 Sellers in Dublin, 439 in the UK, 275 in France: What Gamified Store-Staff Training Changes
In-Store Retail6 min read

Physical Retail Still Wins in Europe — and AI Is Making It More Valuable, Not Less

NielsenIQ market data shows physical retail still accounts for two-thirds of all TCG revenue in Europe, even as AI changes how consumers research and shortlist products. The brands pulling budget from EMEA in-store investment are making a strategic error. The ones winning on the shop floor are combining AI-augmented touchpoints with trained human teams — because AI shortlists, but humans close.

Lisa Bendisch
12 Mar 2026
Read →: Physical Retail Still Wins in Europe — and AI Is Making It More Valuable, Not Less

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