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Field Sales & Merchandising — EMEA

50,000+ field visits and 2,000+ training sessions per year. Proactive field teams driving sell-through, POS compliance, and brand presence across 3,000+ stores.

Entering EMEA or scaling an existing operation? Talk to the right expert for your market.

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Overview

Your product can be listed in every major European retailer — and still fail if no one is championing it on the floor. nonplusultra's Field Sales & Merchandising service puts dedicated regional teams inside the stores that matter.

Listings become sell-through.

Each year, our field team completes over 50,000 field visits across MediaMarktSaturn, Currys, Fnac, and more — 3,000+ stores.

Our field force operates across structured visit types, each designed to address a distinct retail task: strategic market development at store level, in-store excellence and visual merchandising that enhance product visibility, staff training and engagement, and performance documentation.

We provide proactive regional management for sales growth, handle strategic merchandising and POS solutions, and deliver staff training at every level of the retail chain — over 2,000 dedicated training sessions per year, from Master Trainers who train-the-trainer through to in-store rep coaching — with a Training NPS of 93 and a programme that includes the Ready / Rise / Refine learning journey, SCORM files for retailer LMS upload, and Field Trainer certification.

We run the warehousing, logistics, and deployment.

Coverage doesn't drop when volume scales.

What's included

  • Three visit types: Acceleration (strategic market development, JBPs, store acquisition), POS Excellence (compliance, merchandising, informal training), Discovery (intelligence-only) — 50,000+ field visits per year
  • Ready to Sell Score (RTS): proprietary scoring (0–25 pts) measuring Distribution, Placement, POS & Visibility, and Staff Engagement — standardised for direct comparison across retailers, regions, and brands
  • A/B/C/D store tiering: visit frequency and service mix calibrated per store using 14+ signal types including footfall, sell-out, competition strength, and staff motivation
  • Closed-loop execution: every visit logged within 24 hours with GPS check-in, photos, RTS score, and structured notes — uncaptured visits do not count
  • Hot Spot / White Spot analysis: stores classified by outperformance or under-representation to drive targeted action plans and visit redistribution
  • Dedicated retail training: 2,000+ training sessions per year across Master Trainer, train-the-trainer, and in-store rep coaching, with the Ready / Rise / Refine learning journey, SCORM files for retailer LMS, and Field Trainer certification (Training NPS 93)
  • 97% POS compliance achieved for Meta across its European retail network

How we work

Three visit types, one field system

Full-service field partner

Acceleration

Strategic market development at store level, where the store itself is worth a business plan.

  • Joint business plans with key stores, new store acquisition
  • Lighthouse stores, floor-space and real-estate negotiation
  • Assortment planning and regional escalation
  • Large-scale staff training on the floor

The execution layer

POS Excellence

Everything that decides whether the product sells once it is on the shelf.

  • Planogram compliance, merchandising, pricing integrity
  • On-shelf availability and replenishment
  • POS placements, upgrades, break-fix and assembly
  • Market intelligence and informal staff training

Intelligence only

Discovery

Find out what is actually happening in the stores before spending a budget on them.

  • POS pulse checks and status documentation
  • Market and competitor intelligence
  • Mystery shopping
  • No in-store execution, so the reading stays clean

The field loop

The right stores, in the right order

  1. 01

    Tier

    Which stores are worth a visit. A/B/C/D tiering built from sell-out, footfall, competitive strength and 14 further signals, reviewed every quarter.

  2. 02

    Plan

    Visit frequency, route and objective per store, weighted by tier, by what the retailer has running, and by the store's Ready to Sell score.

  3. 03

    Execute

    Every visit has its objectives before the rep walks in. Availability, placement, POS and staff are scored on the spot: Ready to Sell, 0 to 25 points.

  4. 04

    Review

    Logged within 24 hours with photos and a GPS check-in. An uncaptured visit does not count. The weekly review writes the next week's plan.

  1. Scoping
  2. Tiering
  3. Visit plan
  4. Execution
  5. Logging
  6. Weekly review

Proof

What we have delivered

Meta — European retail network

A field operation across 15 countries, measured on one number the brand can check: whether the point of sale is actually compliant.

POS compliance across EMEA
0%POS compliance across EMEA
countries managed
0+countries managed
field visits per year
50,000+field visits per year
Read the case →

SumUp — fintech hardware at retail scale

A card reader is bought at the shelf or not at all. Field coverage went into 1,500 stores in the first year and the brand tripled.

retail stores reached in year one
1,500+retail stores reached in year one
EMEA markets activated
0+EMEA markets activated
sales growth in the first year
0×sales growth in the first year
Read the case →

Shokz — coverage that scaled with the brand

180 retail partners activated and held. Field presence grew with the listings instead of lagging a year behind them.

retail partners activated
0+retail partners activated
retail footprint growth
0×retail footprint growth
YoY growth 2021–2024
0%YoY growth 2021–2024
Read the case →

Testimonials

What our clients say

Goetz Lehnig
Consumer Electronics

Guaranteed retail success for Meta across EMEA.

You guys were the backbone of our operation from day one — and in terms of agencies available in this space, you're the best. Point blank.

Meta

Goetz Lehnig

General Manager Retail Sales

Thomas Zhang
Audio / Wearables

Perfecting European retail for Shokz.

We opened on almost 110 stores within four months — which surprised me a lot at the time. I don't think there's any distributor or agency doing a better job than nonplusultra.

Shokz

Thomas Zhang

Sales Director Europe

Burkhard Triebel
Fintech / POS Hardware

Driving retail impact with SumUp across Europe.

You essentially became part of our team. You soaked up the brand DNA — brought it to your retail contacts and made them part of our success. That was the key factor for scaling across multiple countries and years.

SumUp

Burkhard Triebel

VP Growth

Aleksandar Naum
Projectors / Display

Data-driven market entry for XGIMI in EMEA.

When I look at those 120 stores, we created a very detailed plan — store level, SKU level, accessory level. That actually improved our sell-out by 3, 4, 5×. Their data and retail analytics setup is definitely one of their USPs.

XGIMI

Aleksandar Naum

Director DACH

Rod Stohrer
Tools & Accessories

Bringing iFixit into mainstream European retail.

The work and relationship with nonplusultra is very efficient and very creative — they understand our mission and make my life a lot easier.

iFixit

Rod Stohrer

Head of Brand

Andreas Roth
Distribution Partner

Building European market access — from the distributor's perspective.

It's very comfortable, it's very reliable — and in general they're a very good team player. With nonplusultra we create genuine market access across Europe.

TD SYNNEX

Andreas Roth

Director Distribution

Peter Hölzl
Retail Partner

What great brand partnerships look like inside Europe's largest CE retailer.

Sometimes we need someone who understands both sides — and that's where nonplusultra comes into play. I sense a lot of commitment and it's very pragmatic.

MediaMarktSaturn

Peter Hölzl

Retail Strategy

Case studies

Selected work across EMEA

A specialist showing Gemini Live on the demo wall of the Google Pixel brand space

Google

Dedicated brand space inside MediaMarkt

Read the case →
Oura

Oura

Brand experiences at the Elkjøp campus

Case study · coming soon

Ready to grow in EMEA?

Every successful launch starts with the right conversation.

Consumer electronics brands trust nonplusultra to launch and scale across European retail. Let's talk about your growth.

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